Privacy Policy

Bravo Studio (App Foundry S.L.)
Last revised on: August, 2023

This privacy policy (“Policy”) describes how Bravo Studio (App Foundry S.L.) and its related companies (“Company”) collect, use and share personal information of consumer users of this website, (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.


  • What and how we collect
  • Use of Personal Information
  • Sharing of Personal Information
  • How we store your data
  • Information choices and changes
  • What are you Data Protection Rights?
  • Changes to Privacy Policy
  • How to contact us
  • How to contact the appropriate authority

What and how we collect

We get information about you in a range of ways.

Information You Give Us. We collect your‎ email address, username, password as well as other information you directly give us on our Site.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Use of personal information

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • We use your personal information to link or combine user information with other personal information.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • We use your personal information to provide and deliver products and services customers request.

Sharing of personal information

We may share information with those who need it to do work for us, this includes:

  • Amazon Web Services who host our services
  • Auth0 to manage authentication
  • Google Analytics for user analytics
  • Hotjar to understand user behaviour on the website
  • Rollbar to understand errors in the website
  • to manage data flow to other services
  • LiveAgent to help with user support
  • Metabase for reporting
  • Mailchimp for email campaigns
  • Sopro (Prospect Global Ltd) for marketing activity. Sopro is registered in the UK Co. 09648733. You can contact Sopro and view their privacy policy here: Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at:

How do we store your data

Our Company securely stores your data on Amazon Web Services (“AWS”) in one of their European data centres. More information on AWS security can be found here :

Our Company will keep your personal information and app data for while you have an account with us. If you delete your account, we will delete your data.

Information choices and changes

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details listed below.

Changes to this privacy policy

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

How to contact us

We welcome your comments or questions about this privacy policy. You may also contact us at our address:
Attn: Administration
App Foundry S.L.
Carrer Pamplona 88-90 Bajos 2, Barcelona, Spain

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office (

Terms of Use

Version 1.0
Last revised on: 9th December, 2019

The website located at (the “Site”) is a copyrighted work belonging to App Foundry S.L. (“Company”, “us”, “our”, and “we”).  Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.  Without limitation to the preceding sentence, your submission of information, including personal information, through or in connection with the Site is governed by the terms of our privacy policy as updated from time to time, available at Privacy Policy.

All such additional terms, guidelines, and rules, including our Privacy Policy, are incorporated by reference into these terms of use (these “Terms”).

These Terms set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). If you do not agree with all of the provisions of these Terms, do not access and/or use the Site.

1. Accounts

1.1 Account Creation.  In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form.  You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site.  Company may suspend or terminate your Account in accordance with Section 8.

1.2 Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security.  Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2. Access to the site

2.1 Licence.  Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited licence to use and access the Site.

2.2 Certain Restrictions.  The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, except for the content used to build apps; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality orcontent of the Site shall be subject to these Terms.  All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.

2.3 Modification.  Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you.  You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.

2.4 No Support or Maintenance.  You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.

2.5 Ownership. Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site and its content are owned by Company or Company’s suppliers. Neither these Terms (nor your access to the Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms. There are no implied licences granted under these Terms.

3. Access to the site

3.1 User Content.  “User Content” means any and all information and content that a user submits to, or uses with, the Site (e.g., content in the user’s profile or apps).  You are solely responsible for your User Content.  You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.  You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 3.3).  You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company.  Because you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy.  Company is not obligated to backup any User Content, and your User Content may be deleted from the Site at any time without prior notice.  You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.

3.2 Licence. By making any User Content, including Fonts, available through our Services you hereby grant to Company a limited, non-exclusive, worldwide, royalty-free, transferable license, with a right to sublicense, to access, view, use, copy, modify, publicly display, publicly perform and distribute your User Content to the extent reasonably needed to operate and provide the Services to you, and other Users as the functionality of the Services permits.

3.3 Acceptable Use Policy.  The following terms constitute our “Acceptable Use Policy”:

(a) You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

(b) In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii)  use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).

3.4 Enforcement.  We reserve the right (but have no obligation) to review any User Content, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 8, and/or reporting you to law enforcement authorities.

3.5 Feedback. If you provide Company with any feedback or suggestions regarding the Site (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary.  You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

4. Indemnification

You agree to indemnify Company (and its officers, employees, and agents), including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content. Company reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of these claims.  You agree not to settle any matter without the prior written consent of Company.  Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

5. Third-Party Links & Ads; Other Users

5.1 Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”).  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads.  Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.  You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.

5.2 Other Users.  Each Site user is solely responsible for any and all of its own User Content.  Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others.  We make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content.  Your interactions with other Site users are solely between you and such users.  You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any Site user, we are under no obligation to become involved.

5.3 Release. Subject to applicable law, you hereby release and forever discharge the Company (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links & Ads).

6. Disclaimers

The Site is provided on an “as-is” and “as available” basis, and, to the extent permitted by applicable law, Company (and our suppliers) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We (and our suppliers) make no warranty that the Site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.

7. Limitation on Liability

To the maximum extent permitted by law, and subject to the final paragraph in this Section 7, in no event shall Company (or our suppliers) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of, or inability to use, the Site, even if Company has been advised of the possibility of such damages.  Access to, and use of, the Site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.

To the maximum extent permitted by law, and subject to the final paragraph in this Section 7, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to a maximum of fifty euros (€50). The existence of more than one claim will not enlarge this limit.  You agree that our suppliers will have no liability of any kind arising from or relating to these Terms.

The exclusions in this Section 7 shall apply to the maximum extent permitted by law, but Company does not exclude liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which may not be excluded by law.

8. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately.  You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content.  Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2 to 2.5, and Sections 3 to 9.

9. General

9.1 Changes.  These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site.  You are responsible for providing us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Site.  These changes will be effective immediately for new users of our Site.  Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

9.2 Electronic Communications.  The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing.

9.3 Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site.

9.4 Waiver. A waiver by Company of any right or remedy under these Terms shall only be effective if it is in writing, executed by a duly authorized representative of Company and shall apply only to the circumstances for which it is given.  Our failure to exercise or enforce any right or remedy under these Terms shall not operate as a waiver of such right or remedy, nor shall it prevent any future exercise or enforcement of such right or remedy.  No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of any such right or remedy or other rights or remedies.

9.5 Headings and Interpretation. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”.  

9.6 Severability. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  

9.7 Relationship between you and us. You confirm that you are acting on your own behalf and not for the benefit of any other person. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other.  

9.8 Assignment. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Company may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.

9.9 Governing Law and Jurisdiction. These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Spain.  You agree that the courts of Spain shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the subject matter or formation (including non-contractual disputes or claims) of these Terms.

9.10 Copyright/Trademark Information
. Copyright © 2019 App Foundry S.L. . All rights reserved.  All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

9.11 Contact Information. If you wish to contact us in writing, or if these Terms require you to give notice to us in writing, please contact us at:
Address:  App Foundry S.L., Carrer Pamplona 88-90, Barcelona, 08018. España.

Bravo Publisher Terms of Service

Version 1.0 Last Revised on February 2021

1. Introduction

  • The following terms and conditions (referred to herein as "Terms of Service" or "Agreement") tells you the terms of use on which you may make use of the ‘Publish’ section of the Bravo Studio Website ("Publisher") provided by App Foundry SL (“the Company”). The Publisher is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, the Company's Privacy Policy and main Terms of Use found here:
  • Please read this Agreement carefully before accessing or using the Publisher as this Agreement will apply to your use of the Publisher. We recommend that you print a copy of this for future reference. By accessing or using any part of the Publisher or Services, you confirm that you accept these Terms of Service and that you agree to comply with them. If you do not agree to all the terms and conditions of this Agreement, then you must not access the Publisher.
  • The Company reserves the right to update and change these Terms of Service from time to time. We will always inform you on such changes to the Terms of Service.

2. Publishing Terms

2.1. In using the Publisher to generate a mobile application, you must comply with the following terms:

2.1.1. You agree not to access without authority, interfere with, damage, decompile, or disrupt: any part of our Publisher; any part of the application send to you from the Publisher; any equipment or network on which our Publisher is stored; any software used in the provision of our Publisher; or any equipment or network or software owned or used by any third party.

2.1.2. You may use our Publisher only for lawful purposes. You may not use our Publisher to publish mobile applications that: Are in any way unlawful, fraudulent or breach any applicable local, national or international law or regulation (including but not limited to copyright or trademark laws); knowingly break the Terms and Conditions of the mobile application store that the application is published in (including but not limited to the Google Play Store, the Apple App Store). knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; promote any illegal activity; give the impression that they emanate from us, if this is not the case; are for commercial purposes and distributed outside a recognised app store;

2.2. In the course of providing the Publisher the Company acts as a data controller concerning the personal data of users, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”). For details on the data processing activities see the Company Privacy Notice which can be accessed at

2.3. Without limiting any of the representations or warranties, the Company has the right (though not the obligation) to, in the Company's sole discretion:

2.3.1. refuse or remove any content used with the Publisher that, in the Company's opinion, violates any of the Company’s published policies

2.3.2. deny access to and use of the Publisher, or the API service (that delivers external data to the mobile application) if you breach any of these Terms of Service.

2.3.3. Turn on or turn off features in the mobile application either to reflect features available due to the user upgrading or downgrading their account; or having their Bravo account enabled / disabled.

3. Applicable Law and jurisdiction

3.1. The Spanish Law shall govern this Agreement.

3.2. In the event the disagreement or dispute is not resolved, the Parties expressly submit, with the express waiver of any other jurisdiction to which they may be entitled, to the jurisdiction of the Courts and Tribunals of Barcelona (Spain).

4. Severability

4.1. Each of the Clauses of these Terms of Service operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

Pricing Policy for Users

Bravo Studio (App Foundry S.L.)

V2.0 Last revised on: 24th October, 2023

This pricing policy (“Policy”) describes how Bravo Studio (App Foundry S.L.) and its related companies (“Company”) manage the billing and payment associated with the subscriptions and services contracted by the users (“User”); It explains the rights and responsibilities of both users and App Foundry S.L.


  1. Service Contract
    1.1. Subscriptions
    1.2. Production Support
  2. Billing and Payments
  3. Cancellations
  4. Refunds Policy
  5. Changes to the Service
  6. Legacy Plans
  7. How to contact us

1. Service Contract

App Foundry S.L. is the Bravo Studio platform's service provider, offering two types of subscriptions and the Production support service.

1.1 Subscriptions

Subscriptions are divided into account plans and app plans. Both will be managed by the user based on their needs. The contracted account plan includes the features listed on the Bravo website's pricing page; additionally, the user can add the app plan to the account plan. The app plan follows the account billing cycle of the account plan. 

If you reach the feature limit of your current subscription, you can upgrade to the next paid plan to unlock the features. When the subscription is still within the contract period, the service payment provider will recalculate the price to pay based on your current billing cycle, discounting the remaining days on your current plan and adding the price of the upgraded plan based on the proportion of days from the day of the upgrade to the end of your current billing cycle.

1.2 Production Support

The production support is divided into priority support add-on and 1-1 guidance sessions. Both will be activated by Bravo when the user requests to add them to its account via the link on the Bravo website. Visit our website for more information regarding the Production Support (

The priority support add-on follows its own billing cycle and starts when the user requests it. The user will receive a notification via email with the invoice and the booking link to schedule the session.

2. Payments

The user may be required to provide a valid credit/debit card number to the service payment provider. Payment information is not required for free accounts, but if you upgrade to a paid plan, you will be required to provide a valid credit/debit card number to the service payment provider.

Bravo will invoice and charge you based on the contracted paid plan. When you upgrade to a Bravo paid plan, you agree to the prepaid period which corresponds to your billing cycle. Unless you cancel before the billing cycle ends, all yearly or monthly plans are automatically renewed, including the priority support add-on (4. Refunds Policy).

The payment service provider will attempt the payment of the subscription as soon as the invoice is issued, if the payment fails, the payment service provider will attempt every three days after the first attempt. After the last payment fails, Bravo will downgrade your account automatically to the Bravo free plan.

3. Cancellations

The user is responsible for the cancellation of the subscription. The subscription can be cancelled at any time and will remain active until the end of the contracted period; all content will be downgraded to the free plan, with no access to the features of the cancelled paid plan. The content will be deleted only if the user requests it by sending an email to

When purchasing a Priority support add-on, the user should request the cancellation of the service by sending an email to The cancellation will take effect when the prepaid period ends.

Bravo Studio reserves the right to limit, cancel or delete any account if any of the user content violates the accepted terms and conditions, including the terms of use.

4. Refunds policy

You can unsubscribe at any time. Your cancellation will be effective at the end of the prepaid period (when the year or month expires), as Bravo does not issue partial or total refunds for contracts cancelled before the contracted period ends; additionally, Bravo does not issue refund if the user does not use the Bravo platform or the production support service during the time the subscription or the service is active.

Please take into consideration that both plans yearly and monthly are recurring, therefore, if you wish to unsubscribe you should cancel your plan before your prepaid period ends from your account. If you want to cancel your priority support add-on subscriptions you should notify via email to before the prepaid period ends.

Bravo will issue refunds only when the user experiences an error cancelling the subscription. The user must take a complete screenshot of the error (be sure that your screenshot includes the date and hour of the cancellation) and send the request to to cancel the subscription. The refund will be considered only if the user cancels the subscription before the prepaid period ends; cancellations after the day and time of renewal will not be considered.

Bravo will not issue refunds when the user account is blocked, limited, cancelled or deleted due to a violation of the terms and conditions, including the terms of use.

5. Changes to the service

Bravo is continuously improving the platform's services with new features and integrations which may or may not be communicated to the existing users. The service could be enhanced by adding or removing existing features, limiting the service's usage, changing the way users manage their subscriptions, and/or billing per seat.

Bravo reserves the right to terminate the service permanently or change the user subscription (upgrade, downgrade, suspend, or cancel) without liability. When Bravo discovers a violation of these terms and conditions, including the terms of use, the changes to the user subscription will take effect. Any upgrade or downgrade could occur when Bravo changes or discontinues a plan due to pricing changes in order to improve the service provided and the experience of the user; or when the scope of the existing plans changes. Legacy plans will be downgraded or upgraded at least 15 days before the change.

Bravo reserves the right to change the pricing, notifying or not the current users. Pricing will be announced on the Bravo website in the pricing section and in writing to the last email registered by the user on Bravo (It is up to Bravo to do or not write communication).

6. Legacy plans

Bravo is committed to improving the services provided to the users as well as ensuring the continuity of the services. As part of these improvements some subscriptions or services could change or disappear during the time being. Please find in this section the last updates and relevant information about the legacy plans.

6.1 Grandfathering Pro App Add-on

Starting October 26th, 2023 the Pro app add-on subscription will not be available. The existing apps with the Pro app add-on will not lose access to the features and will be active unless the user cancels the subscription. Once downgraded/upgraded the app or cancelled the subscription, there is no option to return to the Pro app add-on again.

The Pro app add-on will include:

  • All the Solo plan features.
  • 50 app screens.
  • Remove Bravo branding.
  • Versioning.

In case you need assistance with your subscription do not hesitate to contact us.

7. How to contact us

We welcome your comments or questions about this pricing policy. You may also contact us at our address:

Attn: Administration

App Foundry S.L.

Carrer Pamplona 88-90, Barcelona, Spain 


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