Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.
Hi,
Tried embedding a url link to a call session with a web-view tag.
Works, but the webview opens by default with a prompt for the user to give camera and mic access permission. On the webview mobile screen I don't see this prompt or how to give the permission because the mic and camera are disabled and unclickable. But I can click the speaker type option. But yet I see all of this options on the website.
What might be the problem?
PS: Reference images attached below.
Thanks, Hani
7 replies
Hello ! Could you share more information with us?
- APP ID (Bravo URL on the Screens pages)
- Figma file (or a small testing version with the same issue)
- Steps to reproduce the issue
- Which device are you using?
Thank you!
Hi, we have the same problem here. The app on Android does not request usage permissions, either for the camera or for notifications. On iOS it works fine.
Thanks for sharing We never tried it on iOS, we should check that out. The problem was in android for us as well. Waiting to see what the team says since we shared some files and I'll be sure to share it here
what's the URL you are trying to load? We're testing a possible solution and would like to try on several webs that require camera
the team advised to have the camera and mic permissions manually turned on in the phone's local settings, and that worked.
In my case that only worked when the setting is "Always On". Anything else didn't work, eg. ""Ask Always" or "When Using the App" don't work and lead to the same problem since still permission is required within the app.
Adding the following tags to the component:web-view should solve this issue: [camera][audio]. Android devices need these tags because WebViews don't request the needed permissions and we need to know when to request them manually
@Alberto Manzano Hi can you share how the correct syntax will look like? For example: [component:web-view:URL][camera] ?
Btw I would like to trigger requesting permissions of album, I’m working on a function to upload image using web view
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