Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.

I am using a button in my App with [action:remote] tag. The button is working fine and I am able to hit the API but the API is not able to get location coordinates on Android.
I have tried both POST and GET request.
POST body - { "lat":"${device.latitude}", "long":"${device.longitude}" }
GET url - /sendUserLocation?lat=${device.latitude}&long=${device.longitude}

The APIs are working fine but I'm getting undefined in the variables.
All this is working fine when I'm using Bravo studio on my iPad but I tried same on many Android phones with different Android versions but it doesn't work on any one of them.
I'm not even able to find the support email of bravo to ask them for help even though I'm on a paid plan. HELP!!

8 replies

Marielle Ibias Bravo team January 16, 2023

Hi !,

Which API are you using? Do you get any error message?

Can you send us an email to support@bravostudio.app with your project URL, so we can look into it and help you with the issue?

Thanks! 😊

Vijender January 16, 2023

I'm a developer so I'm using my custom API. The API works fine, the data is missing. I'll send you the link of my project via email. Please help ASAP.

Vijender January 22, 2023

Can anybody help me out? Bravo sends 1-2 emails in response and then stops caring altogether.

Marielle Ibias Bravo team January 23, 2023

Hi ,

Have you received our instructions regarding the issue? Your ticket is still open and you can answer the same thread telling us about the outcome and we can continue helping you with your case. 🙂

We also sent you information about 1-1 guidance sessions. We're looking forward to your reply!

Vijender January 23, 2023

I have replied 2-3 times on all emails, I guess you are not receiving them or something since you are not replying on them. I booked a 1 on 1 but it was cancelled.

Screenshot from 2023-01-23 21-36-03.png

Marielle Ibias Bravo team January 23, 2023

Hi ,

Sorry for the inconvenience, it seems that we haven't received some of your emails. We'll check on this issue. Please kindly respond to our latest email received at 12:46am so we can follow up.

In the prior email received at 5.53pm, we explain why the 1-1 was cancelled. If you're still interested in booking 1-1 guidance, they are available upon purchase here.

We're awaiting to your reply, thank you! 🙏

Vijender January 24, 2023

Sorry but I have replied to all of your emails. Since there is some issue on your end receiving those emails, hence you are not able to see them. Please if you can, arrange for another form of communication as email seems not to be working.

Not able to send location coordinates via API.

8 replies

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