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Data, API & Backend Solved November 13, 2022 · 5 replies

Sign up not working on Android

Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.

Hey peeps,

We have released our app and creating a new user on sign up works perfectly on iOS. But for some reason it's not working on Android? 😣

It seems really weird when it's working on iOS i think. Do i have to have some different settings for the android version?

5 replies

Alberto Manzano Bravo team November 16, 2022

what authentication method are you using? If it's Firebase, did you add your Android package name to your Firebase project? Please try to include as many details as possible, otherwise it's complicated to know what the issue could be 🙂

Morten November 16, 2022

I’m using Xano. Do we have to do anything specific for android for that? 😊

Alberto Manzano Bravo team November 16, 2022

In that case, nothing specific should be needed. Do you get any error when trying to sign up? Or it just does nothing when tapping the button?

Morten November 16, 2022

The problem is that it’s not even possible to create a user on android. Seems like it’s an issue with the input select that shows the provider if and not the provider name 😖 no clue how to solve it or if this is potentially a bug from bravo.

Wrote to the support and they replied that they are investigating it. But haven’t got back to me since over a day ago 😢

5EB29BD1-D6D2-4608-A380-484E8EC067B8.jpeg

Alberto Manzano Bravo team November 18, 2022

Marked as solved, since the issue is fixed. Morten provided more details and we discovered a bug in our end, related to different data formats (backend expected a number, and we were sending a String). If anyone else had a similar problem, it's necessary to update Bravo Vision to the latest version, or request a new build of your app.

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