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Data, API & Backend December 5, 2022 · 2 replies

Stripe Payment Problem

Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.

I cannot complete a Stripe payment successfully.  I looked at developer logs on Stripe site but it just shows multiple "200 OK GET" messages.  I tried it with live and test data.  I think everything is setup correctly.  Any ideas on how to troubleshoot a problem with a Stripe payment?

2 replies

Javier Felipe Bravo team December 7, 2022

Hey , could you share your project URL and design file with us? Also, it would be great if you could provide us with the specific error message you're getting, is it a custom one for the "on error" response action? Our email is support@bravostudio.app. Thanks!

Billy December 12, 2022

I found under Payments on Stripe messages saying the payment was incomplete.  The Stripe detail message says "The customer has not entered their payment method".  The customer is inputting their credit card info with the credit card Bravo input tag.   What am I missing?

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