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Data, API & Backend February 28, 2023 · 8 replies

Forgot password?

Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.

Hi! I'm using xano and I know that they have a function with sendgrid where you can send reset password emails. Is this something that's possible to use with bravo, I've seen some people here having trouble with it. Has anyone succeeded?

8 replies

Alex February 28, 2023

I tried to set this up with Sendgrid but I ran into issues because the Snippet would open a webpage and for some reason (I forget) it would break in Bravo.

I ended up delaying the solution and just tell users to email us and we help them manually. Kinda a dumb solution until we reach critical mass.

But I forget if  figured this out?

CC:

Svante February 28, 2023

Yeah I was thinking of doing the same as you (manually via email) but as you grow that would take a lot of time so a solution to it would be really good. And also, you want the user to be able to change password instantly and not wait for a mail..

Alex February 28, 2023

Yep agree 100%.

But a year into Bravo quirks i'm choosing my battles ;) After 6+ months of being on the app stores we've only had 1 lost password email.

But please share if you get a solution!

Alex February 28, 2023

I also remember I couldn't get the Sendgrid auto-reset to work. But there might be a solution in using Xano's "random password generator".

Theoretical solution:

1. Users clicks "I forget password"
2. Backend resets password on click [randomly generated]
3. Sendgrid sends them an email with the new password.
4. Optional - include a PATCH endpoint to let them pick a new password afterwards.

Simeon March 1, 2023

I ended up building an external web app to handle Xano forgotten password - wrote up some details on this thread

waleed April 14, 2023

I'm using a password reset endpoint using Postman, knowing that the email is in the database. Again, the email was not found?? How can I solve this problem ؟؟

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