Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.
Hi, Need a solution to solve this problem:
“Issue with your app Your app is using the Segment SDK which collects Advertiser ID and Android ID. Persistent device identifiers may not be linked to other personal and sensitive user data or resettable device identifiers.
You may consider upgrading to a policy-compliant version of this SDK, if available from your SDK provider or removing the SDK. According to the information provided by your SDK provider, you may consider upgrading to version 4.10.1. Google is not endorsing or recommending any third-party software. Please consult the SDK provider for further information.”
2 replies
Requesting a new build, and uploading that new build to Google Play, should be enough. Segment library was updated some time ago.
Still having the same issue after publishing
Your app includes non compliant SDK version
Your app app.bravostudio.A01EZGSCH2PN1860JD1JJMEP8GQ version code 12 includes SDK com.segment.analytics.android:analytics or an SDK that one of your libraries depends on, which collects personal or sensitive data that includes but may not be limited to Advertising ID, Android ID identifiers. Persistent device identifiers may not be linked to other personal and sensitive user data or resettable device identifiers as described in the User Data policy.
Starting from October 1, 2022 midnight (UTC), new app releases containing the SDK version(s) that do not comply with the User Data policy may be blocked from release. You may consider upgrading to a policy-compliant version of this SDK that does not include the violating code if available from your SDK provider, or removing this SDK from your app.
According to your SDK provider, you may consider upgrading to 4.10.1, and/or contacting your SDK provider to see if a suitable later version might be available. Google is unable to endorse or recommend any third party software.
ACTION REQUIRED: Upload a new compliant version AND deactivate the noncompliant version.
Read through the User Data policy for more details, and how to submit an updated app for review here.
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