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โ† Resources & Tips
Resources & Tips May 14, 2024 ยท 1 reply

๐Ÿ’ก Tips & Tricks Tuesdays: What's new in Push Notifications?

Bravo team

Archived from the Bravo community forum (2021โ€“2026). Some answers may refer to older versions of Bravo.

Hello Bravo community!

Push notifications is a useful integration to your app for keeping your app users engaged and excited. We've put together some tips and tricks to help you make the most of this tool and share with you the latest improvement! ๐Ÿ“ฒโœจ

  1. Notification Configuration โš™๏ธ:

    First things first, ensure your push notifications are correctly configured in Integrations and pay attention to any error messages or alerts that may indicate issues with the setup or testing environment.

    For instance, encountering the error message "#422 Could not send the push notification. Please reload the page and try again" may suggest that the app isn't open or that the notification enablement hasn't been triggered.

  2. Say hello to the [require:notifications] tag ๐Ÿ‘‹

Now, let's talk about the new [require:notifications] tag and how to use it effectively.

Previously, we relied on the [action:enable-notifications] tag to ask for your permission to send push notifications. This usually happened during the onboarding process when you first started using the app. Without this being enabled, push notifications wonโ€™t work.

So now, with the introduction of the [require:notifications] tag, you can now find this prompt on any page or screen within the app, not just during onboarding!

๐Ÿ”น Where to Use: Add this tag to any top-level app page.
๐Ÿ”น Benefits: Trigger the notification enablement pop-up in various app sections, beyond the device's general settings.
๐Ÿ”น Supported in Final app. Cannot be tested with Bravo Vision.

  1. Choosing which OneSignal account ๐Ÿ‘ค
    Wondering whether to use Bravo's OneSignal or your own? Here's a quick guide:

    ๐Ÿ‘ Bravo's OneSignal: Quick setup, great for simplicity and basic needs like send notifications manually from the Bravo dashboard, and include some actions bound to the push notification (such as go to page, show alert or open URL).

    ๐ŸŒŸ Your Own Account: Advanced features like scheduling and customization, perfect for those who want more control.

  2. Pre-test checklist โœ…

    To ensure that push notifications are properly displayed in Bravo Vision, before conducting your test, check that:

    โœ”๏ธ Your app is open.
    โœ”๏ธ Push notifications are configured in Integrations.
    โœ”๏ธ Make sure to trigger the enable action from your mobile device.

  3. Google Play Publication ๐Ÿ“ฑ

    ๐Ÿ‘‰ App Target Audience: If your app is intended for children and you're planning to publish it on Google Play (Android), remember that notifications cannot be included, as per Google Play policy. For further details, refer to the Android publication guide.

    ๐Ÿ‘‰ Notification icon Requirement: The notification icon should have a transparent background, white color and size 96x96. If it doesn't meet these requirements, you'll see Bravo Studio's icon instead.

For more information, please check this guide from our Help Center: Push Notifications with One Signal

We hope these tips help you maximize the potential of push notifications to enhance user engagement and overall app experience ๐Ÿ””.

Please feel free to share your own tips & tricks to help our community and ask if you have any questions!

Best regards,
Bravo Studio ๐Ÿš€

1 reply

Gรฉrald October 17, 2024

Hey @Marielle Ibias - allow me to ask here: iโ€™ve been trying to setup notifications with Firebase / OneSignal, but I keep having issues on Android (even when accepting notification, no user is in the base). Unfortunately, they canโ€™t help me because I would need to have access to the code of the app to check the logs. The notifications guide from the Help Center is out of date (canโ€™t use the Bravo notification account because the Firebase Server Key is unavailable / the legacy Cloud Messaging being unavailable). Then Iโ€™m a bit puzzled. Should I keep trying or is it something Bravo is working on to update? Many many thanks for your answer

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