Archived from the Bravo community forum (2021–2026). Some answers may refer to older versions of Bravo.
Hi there! I have recently published my sleep & music app with Apple (users listen to music as they’re falling asleep).
When testing with Bravo Vision, users were able to press ‘play’ on any given track and music would continue to play even when the screen would time-out or if the user pressed the side button on their phone to switch the screen off. In essence, music would always continue playing unless the user physically pressed the ‘pause’ button on the ‘play screen’.
Now that the app is published, this functionality is no longer there, making the app completely useless (unless the user keeps their screen on the whole time, which is unrealistic and defeats the purpose).
Does anyone have ideas as to what could be going wrong? (tags, phone settings or a bug?)
I’m desperate for some answers!
5 replies
Yes I have experienced the very same thing Kamila. We have a guided prayer feature where the audio stops and when users are listening to podcast audio the same things happens too. What can be done about this admins? If it works in the bravo vision app then surely it can be fixed in the published apps too?
How long have you had this issue Chris?
@Kamila Smyk My memory isn’t clear on how long. I’m sure it used to work as standard and maybe that changed when they added the [audio:background] tag? I may have that muddled though.
Anyways, after adding the [audio:background] tag the audio now continues to play fine on my android live app after phone lock and continues to play fine in the Bravo vision testing app on apple. I’m hoping that all it takes to get it working on apple is to compile another app package and push the updated release to apple.
Hi @Kamila Smyk and @Chris Choules,
After adding the [audio:background] tag, it is required to request a new build to your live app and test with Testflight. It happens to some tags that cannot be changed dynamically like this one.
Hope it helps. Please let me know if any issue after requesting a new build to help you further.
@Marielle Ibias Thank you! I’ll go ahead and try this.
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